Whirlpool AKM 489 Instrukcja Naprawy Pobierz pdf (Strona 13)

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TROUBLESHOOTING GUIDE

If the hob is not working properly, work through

this guide before contacting our Customer Care

Centre.

The burner does not ignite, or the flame is

unsteady? Check that:

1. the gas, or electricity supply has not been

interrupted and that the control knob is turned

fully on.

2. the gas supply has not run out.

3. the openings on the burner have become

blocked.

4. the end of the electronic igniter is clean.

5. all the parts on the burner are properly

positioned.

The flame doesn’t stay on? Check that:

1. the button was pushed in properly when

turning on the burner for the time required to

activate the safety thermocouple.

2. the burner's openings are not blocked near, or

around the thermocouple.

3. the end part of the thermocouple is clean.

The pans are not stable? Check that:

1. the bottom of the pan is perfectly flat.

2. the pan is centred on the burner.

3. the pan supports are correctly positioned with

all the rubber feet in place.

AFTER SALES SERVICE

Before contacting our Customer Care Centre

please check to see if the problem can be fixed

by referring to the troubleshooting guide.

1. If the fault persists contact us on

00800-3810-4026. We will ask you for some

information, it will help us, help you if you have

the following information ready to give us:

• a short description of the fault

• the serial number and model number of the

appliance

• the service number (the number after the word

service on the rating plate on the bottom of the

hob. The service number can also be found in the

warranty booklet.

• your name, full address including postcode and

telephone number.

Note: If there is a problem with your hob,

failure to contact us could seriously

compromise the safety and quality of this

appliance.

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