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1. The burner does not light:
• Is the gas supply tap switched on?
• Has the gas supply (methane) been cut
off?
• Is the cylinder empty? (Liquid gas).
• Are the burner openings clogged?
• Have the cap or burner been repositioned
correctly after cleaning?
2. The burner does not stay lit:
• Repeat the lighting operation turning the
knob to the symbol representing the small
flame.
3. The electric ignition does not work:
• Is there a power failure?
Before contacting the After-Sales Service:
1. Check whether you can deal with the
problem yourself (See “Trouble-Shooting
Guide”).
2. Switch on the appliance again to check
whether the problem has been solved.
3. If it is still not working properly, call the After-
Sales Service.
When you call the After-Sales Service, please
provide the following details:
• A brief description of the fault.
• The model.
• The exact service number (the number can
be read in ).
• Your complete address.
• Your telephone number and local dialling
code.
• Time when you can be contacted.
TROUBLE-SHOOTING GUIDE
AFTER-SALES SERVICE
82569_GB.fm Page 83 Wednesday, March 21, 2001 5:18 PM
Black process 45,0° 133,0 LPI
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