FAILURE DESCRIPTION POSSIBLE CAUSES
MEASURE
The hob does not switch on
Check that power supply is on
Wrong connection of the main cable
Call a qualied technician to check the cable
connection
C
all after sales service
The hob switch on but "8" is shown
on each display
Strong light over the cooktop during start up
Reduce light over the control panel,
restart the hob (disconnect and reconnect
to the power supply)
Call after sales service
Call after sales service
The hob plays 5 acustic signals
and then shut o
One or more buttons are continuously pressed
for more than 5 seconds
Remove any object or liquid that
is placed over the control panel
Not possible to switch the hob o
Hob
failure
Disconnect the hob from power supply
and call After sales service
The heater is not continuously on, it switches
on and o cyclically even if on the display the
power lever does not change.
Normal functioning of the hob
The on/o cycle allows the power regulation
of the heater and is completely normal.
In some cases a thermal protection could switch
o the heater for some time to avoid the glass damage.
Examples of such cases are: cooking long time at high
power level, usage of pots smaller than the heating
element, pot bottoms not at.
Not possible to use the hob,
"Lo" showed on the display
Control panel lock function active
Read the unlock instruction in
"Control panel lock" paragraph.
Missing power supply
Hob failure
Control panel damaged
Hob failure
Heater does not heat up but the display is on
1. See if you can solve the problem yourself with the help of the “Troubleshooting guide”.
2. Switch the appliance off and then on again it to see if the problem has been eliminated.
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